Industry

IT for Hotels, Restaurants & Hospitality

We provide IT and network support for hotels, vacation rental companies, and restaurants around Lake Tahoe, Reno, and Sacramento: guest Wi-Fi that works and stays separate from staff and payment systems, front-desk and back-office computers that don’t share one login, and accounts that follow seasonal staff in and out.

Leather armchairs in a sunlit room with a glass door looking out on a lakeside deck

Common Challenges

Guests, staff, payment terminals, and cameras on one network

Guest Wi-Fi complaints in reviews

Shared front-desk logins that never change

Seasonal staff who keep access after they leave

Phishing that impersonates booking platforms and guests

Property management and point-of-sale vendors with remote access nobody tracks

Practical Outcomes

Guest, staff, and payment networks kept apart

Guest Wi-Fi that covers the property

Named accounts and fast onboarding and offboarding

Vendor remote access you can see and switch off

How We Help

Separate networks for guests, staff, and payments

Most properties start with one network and add to it. We separate guest Wi-Fi, staff devices, payment terminals, and cameras into their own networks on the firewall and switches, so a guest’s laptop can’t see the front desk and the card terminals sit apart from everything else. Keeping card systems isolated also narrows what falls under PCI DSS review.

Then we fix coverage: access points placed for rooms, lobbies, and patios, tuned so guests can roam, with a guest network that’s easy to join and limited so one guest can’t use it all.

Front desk, back office, and seasonal staff

Hospitality runs on shared computers and changing staff. We set up named accounts with quick sign-in instead of one front-desk password, onboarding that gets a new hire working on day one, and offboarding that removes access the day they leave. Phishing aimed at hotels often poses as booking platforms or guests with urgent requests, so we tighten email security and show staff what those messages look like.

We work on-site around Lake Tahoe, Truckee, Reno, and Carson City, and support Sacramento-area properties on-site or remotely.

Relevant Services

Microsoft 365, endpoint, email, cloud, and security support.

We keep claims modest and practical: better controls, clearer documentation, and security practices that can support audits and reviews.

Network & Wi-Fi Management

Managed firewall services and network management for small IT teams: Palo Alto Networks firewalls, Cisco Meraki, Cisco switches, and Wi-Fi. On-site in Lake Tahoe, Reno, Carson City, and Sacramento.

IT Support & Help Desk

Business-hours IT support and help desk for small businesses and lean IT teams: phone, email, and remote support, on-site in Lake Tahoe, Reno, Carson City, and Sacramento. Microsoft 365, laptops, onboarding, and offboarding.

Managed Endpoint Protection (EDR)

Managed endpoint protection for small businesses: Microsoft Defender for Business or Huntress EDR deployed through Intune, tuned, and monitored, with alerts acted on. Lake Tahoe, Reno, Sacramento, and remote.

Guides For Hospitality

Business Email Compromise: How Attackers Target Small Businesses and How to Stop Them →

Business email compromise is one of the costliest kinds of cybercrime the FBI tracks. Companies without a finance team or an IT team are often the easiest targets. Here's how these attacks work and what you can do to prevent them.

Employee Offboarding Checklist Template: Removing IT Access When Someone Leaves →

Many growing companies don't have a consistent IT offboarding process. That means former employees often retain access to email, cloud storage, business software, and sensitive data long after they've left. Here's what to do instead.

Why Every Small Business Needs a Password Manager (And How to Choose One) →

Reused passwords and shared credentials are among the most common causes of business security incidents. A password manager solves both problems — here's how they work and what to look for.

Service Areas

Support for local and remote teams.

FAQ

Common questions.

Can you keep guest Wi-Fi separate from our office and payment systems?

Yes. We put guests, staff, payment terminals, and cameras on separate networks with firewall rules between them, so guest traffic can’t reach business systems or card terminals.

Do you help with PCI compliance?

We build the technical controls that support it, especially keeping card systems on their own isolated network, which narrows what falls under PCI DSS review. We don’t certify compliance; your payment processor and assessor handle that.

Can you support properties in Lake Tahoe and Reno on-site?

Yes. We’re based in South Lake Tahoe and work on-site around the lake, Truckee, Reno, and Carson City, and in the Sacramento region.

What about our property management or point-of-sale system?

We work alongside those vendors: their remote access goes through named accounts we can see and switch off, and their devices sit on the right network.