For Small IT Teams
Intragreat is co-managed IT support for small IT teams — the one- to five-person IT functions inside startups and mid-sized companies. We extend your team with senior depth on Microsoft 365, Entra ID, Intune, Conditional Access, and security, plus coverage for vacations, escalations, and projects. You keep ownership; you stop being the bottleneck.
If You’re the IT Team
You’re doing helpdesk, procurement, onboarding, security, and the occasional 2am outage — often solo. There’s no one to escalate to, no coverage when you’re out, and no time to do the identity and endpoint work properly. Hiring another full-time admin is months away and may be more than you need. Co-managed IT gives you senior backup on demand instead.
What You Get
Entra ID, Conditional Access, Intune, and Microsoft 365 security, without becoming the world expert yourself.
Someone who knows your environment when you’re on vacation or heads-down.
A named senior person to call on the hard problems, not a ticket queue.
The migrations and rollouts you can’t fit around daily support.
So you’re not writing SOC 2 evidence at midnight.
We work in your tenant and your tools, and document everything.
FAQ
An MSP generally replaces your IT function; co-managed IT extends the one you have. You keep control and context, and we add senior depth and coverage in specific areas — identity, endpoints, security — rather than taking the whole thing over. It’s built for teams that don’t want to hand over the keys.
Yes. Because we already work in your environment and know it, we can provide coverage during time off, crunch periods, or a gap between hires — so your one IT person isn’t a single point of failure. That continuity is a big part of the value.
Alongside. We agree who owns what for each system, work in your tenant and your tools, and document changes so your team learns the environment instead of depending on us. Nothing falls between chairs and nothing becomes a black box.
Yes. It’s common for us to handle the identity, Entra, Intune, and security work that a generalist MSP doesn’t go deep on, while the MSP keeps doing what it does well. We coordinate rather than compete.
We start from what’s overloading your team and what’s above its current depth, and agree a split from there — you can hand off a lot or a little, and adjust as you grow. The free review is a good way to surface the highest-impact things to offload first.